Connect with Our Charlotte Wellness Experts

At Porcelain Mind, we believe personalized support is the cornerstone of a successful wellness journey. Our Charlotte-based team is here to offer expert guidance, answer your questions, and ensure you get the most out of your experience.

A diverse team of wellness experts smiling and working together in a modern, plant-filled office in Charlotte, signifying approachable and professional support.

We are committed to responsive, thoughtful support, with an average response time of under 24 hours for all inquiries. Your well-being is our priority.

Call Us

Monday - Friday, 9 AM - 5 PM EST

(704) 555-0189

Email Us

For detailed inquiries

[email protected]

Live Chat

Instant support during business hours

Quick Inquiry Form

How Can We Help You Today?

Explore our dedicated support categories designed to connect you instantly with the right expert. Your specific needs guide our service.

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Account & Membership Support

Login issues, billing questions, password resets, or managing your subscription.

Get Account Help
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Wellness Program Questions

Guidance on personalized plans, tracking progress, or modifying your program.

Program Assistance
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Product Recommendations

Expert advice on our curated products, compatibility, and usage guidelines.

Product Inquiry
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Technical Support

Assistance with website functionalities, app issues, or device integration.

Get Tech Support
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Partnership & Business Inquiries

Explore collaboration opportunities or affiliate program questions.

Partner with Us
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General Health Questions

Our experts can provide general guidance on various wellness topics.

Ask an Expert

Visit Our Charlotte Wellness Center

Experience Porcelain Mind in person at our inviting Charlotte headquarters. We welcome you for pre-scheduled consultations and local community events.

Porcelain Mind Headquarters
7890 Rosewood Blvd, Suite 200
Charlotte, North Carolina, 28202
United States

Office Hours: Monday - Friday, 9:00 AM - 5:00 PM EST (Appointments Recommended)

Ample visitor parking is available on-site, and we are easily accessible via local bus routes 16 and 22.

Schedule an In-Person Consultation
A static map image showing the location of Porcelain Mind's office at 7890 Rosewood Blvd, Charlotte, NC 28202. The map highlights the building and nearby streets.
Our Charlotte office, a hub for wellness and community.

Schedule Your Personal Wellness Consultation

Embark on a truly personalized journey. Our certified wellness experts offer one-on-one consultations tailored to your unique health goals and lifestyle.

A woman in her 40s having a focused, empathetic discussion with a female wellness coach in a bright, modern office.
Personalized guidance from a Porcelain Mind wellness expert.

Tailored Guidance for Your Health

Whether you're seeking clarity on nutrition, personalized fitness strategies, stress management techniques, or general well-being insights, our specialists are here to guide you.

  • Expert profiles to choose your ideal match
  • Real-time availability and easy online booking
  • Consultations available virtually or in-person at our Charlotte center

Share Your Feedback and Suggestions

Your voice shapes the future of Porcelain Mind. We thrive on your insights to continuously enhance our platform, products, and community experience.

We value every submission and strive to respond within 48 hours for actionable feedback.

Quick Answers to Common Questions

Before reaching out, find immediate solutions in our comprehensive FAQ. We've compiled answers to the most frequent queries to save you time.

You can easily reset your password by visiting the 'Forgot Password' link on the login page. To manage or update your subscription details, please log into your account and navigate to the 'Membership Settings' section. Here you can review billing cycles, change payment methods, or adjust your plan.

First, please ensure you have a stable internet connection. If issues persist, try clearing your browser's cache and cookies or reinstalling the app. If you still encounter problems, our technical support team is ready to assist you. Please use the 'Technical Support' category in our contact form.

Once you've joined Porcelain Mind, your personalized program is accessible through your member dashboard. For guidance on getting started, interpreting your plan, or making modifications as your needs evolve, please book a consultation with a wellness expert or select 'Program Guidance' in the quick inquiry form.

Absolutely! Our curated product selection is available in the 'Products' section of our website. For personalized recommendations based on your wellness profile, or for any questions regarding ordering and shipping, please submit a 'Product Inquiry' via our contact form or chat with us live.

Our community forum is a supportive space for members to connect and share. We encourage respectful, positive interactions. Detailed community guidelines can be found under the 'Community' section of our website. Please review them to ensure a harmonious environment for all members.

Didn't find your answer? Our team is ready to help.

Contact Our Support Team